Privacy
Your application information is used for evaluation of your request and execution of business relationship. The application files you upload are open to authorized management users.
If the e-mail information is activated, contact and application reference information is transferred to email shipping service.
Live support calls and approved session information are open to the access of the authorized team. Your session can be deleted from the support window; non-activated sessions are cleaned at the next session at the end of 30 days. If the AI response service is enabled, the close interview history and the related published site information is transmitted to produce response to OpenAI service. Ad does not add email and location information to response prompt. Do not share your health information and sensitive personal data in the interview.
You can discuss privacy conditions with our team before sharing confidential commercial information to your product project.
A random session cookie is created for the view of the live visitor when the analytical consent is given or started the support session. Analytical preference can be changed from cookie preferences. Marketing preference is saved; currently marketing audience is not used. Open page, entry and last event time, language, device/visor type and address of the site referred to is saved. The network provider offers approximately the country/City is shown. If there is no city information from the server, the IP address is transmitted to the ipapi.is (api.ipapi.is), if the result is not received, the FreeIPAPI (free.freeipapi.com) or IPWHOIS.IO (ipwho.is) service. Raw IP address is not recorded on live visits logs. Ad and e-mail will not be added to this post until the support session has been launched. The approval of data information with ad soybean, e-mail, telephone, province and district is mandatory to use Assistant. The province and district are registered as a visitor statement. If WhatsApp redirect is activated by admin, the connection opens the WhatsApp service; the name is added to the soyde, email, phone, declared province and district ready message. This information sends the message to the representative to the visitor. The cookie applies to 24 hours; non-activated visit records for 24 hours are cleaned at the beginning of the new visit.
Live support session
If you start the support session, the interview, the open page, the login time and the latest event information is displayed as the authorized İSİNA team. Any country/city information is taken from the network provider. No district automatic; only your own declaration is saved. The e-mail information of login accounts can be shown in the approved support session.
Support cookie applies to 24 hours. Non-activated sessions are cleaned at the beginning of the next session after 30 days. The deletion option in the support window removes the session and interview.
The AI service is sent to respond to OpenAI service when activated, close interview history and related published site information. Identity and location areas are not added to the AI prompt. Do not share sensitive personal or health information in the interview.